Date(s) - March 7, 2022
11:00 am - 12:30 pm
Module 09 – Problem Solving
This module, you will learn skills required to understand how to deal with problematic situations and how to have those difficult conversations. You will gain techniques for managing conflict in the workplace, dealing with negative attitudes and gossip, reprimand procedures, coping mechanisms, and how to keep calm during difficult situations.
Bookings are closed for this event.