Module 12 – Effective Guest Communication

Date/Time ON-LINE
Date(s) - March 28, 2022
11:00 am - 12:30 pm

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Module 12 – Effective Guest Communication

This module, you will learn essential communication principles such as how to make a great first impression, body language and nonverbal communication, active listening, persuasion, and complaint management. These fundamentals will teach you to make your spa guests feel comfortable and welcome.

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Bookings are closed for this event.