Spa Therapist

New Spa Opening November 2023

Location: Nairobi, Kenya

Contract type: Permanent

Deadline for applying this job is 30th September 2023.

Job Brief

We are looking for qualified spa therapists to provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives.


  • Consistently offer professional, friendly and engaging service

  • Assist in the operation of the spa and to have knowledge of all Spa treatments

  • Deliver a variety of spa services (body treatments, massages, facials, Waxing) in a safe and comfortable manner

  • Work within the time guidelines of each treatment ensuring that the highest standard of client care is practised.

  • Behave in a discreet and confidential manner, adhering to the SOP.

  • Ensure that all SOP’s Spa Journey, greeting guest, escorting guest to room, treatment room set up and treatments are adhered to.

  • Be knowledgeable on all facilities, products, and treatments offered within the Spa, informing the client of availability when requested.

  • You are responsible for the room “turn around” cleanliness and set up and adhering to the SOP’s.

  • Ensure that high standards of cleanliness and tidiness are adhered to in the treatment rooms at all times.

  • Ensure that all the treatment rooms are well equipped and with clean linens. And assist to clear dirty linens after treatments.

  • Ensure that grooming SOP is adhered too.

  • Maintain a High level of product knowledge, services offered and understand all product ingredients and effectively explain their features, benefits and results to guests. Be able to answer all guest questions in a knowledgeable and professional manner.

  • Other duties as assigned


  • Minimum of 3 years proven work experience as a Spa therapist

  • Hands on experience in massage techniques, and face/body therapies

  • Communication and customer service skills

  • Positive attitude


  • Certificate or Diploma in Holistic Therapies.

  • CPR and First Aid certification will be an advantage

How to Apply

If you meet the above requirements apply with CV to

Only the shortlisted candidates will be contacted.